At SmartCliff, we are committed to the ethical collection, retention, and use of the personal information (“Personal Information”) you share with us on this website (“Site”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. Please read it carefully.

Information We Collect

Your Personal Information may include:

  • • Your name
  • • Email and mailing address
  • • Telephone number
  • • Limited personal details
  • • Any additional information required by SmartCliff for operational purposes
Consent

By using this Site, you consent to the terms of this Privacy Policy, including any amendments made from time to time. Your continued use signifies your agreement to be bound by the conditions outlined herein.

Collection of Information
Site Browsing

You can browse the Site anonymously. No Personal Information is required unless you wish to interact with us—for example, to associate with us, apply for opportunities, or make donations. In such cases, you will be asked to provide relevant Personal Information

While you browse, our system may automatically log general information such as:

  • • The date and time of your visit
  • • The referring website
  • • Your browser type (e.g., Chrome, Safari)
  • • Operating system
  • • Page hits on the Site

This general information does not identify you personally and is used solely for statistical analysis, tracking visitor behaviour, and understanding public interest. SmartCliff may share this non-personal data at its discretion.

Cookies

Cookies are small data files sent to your browser from the Site. These help track user navigation and behaviour but do not identify individuals.

We may use cookies to collect:

  • • Date and time of visits
  • • Pages viewed
  • • Time spent on the Site
  • • Referring and exit sites
Types of Cookies
  • • Session Cookies: Temporary and deleted when the browser is closed
  • • Persistent Cookies: Remain on your device for a predefined period

You can disable or delete cookies via your browser settings. However, some features on our Site may require cookies to function properly. SmartCliff does not store customer data within cookies, only unique session identifiers to link your activity to the server.

Usage of Information

SmartCliff may use your Personal Information for purposes including, but not limited to:

  • • Sending emails, newsletters, surveys, promotional material, reports, and updates
  • • Processing donations and orders
  • • Maintaining a confidential internal database
  • • Analyzing site usage and improving operations
  • • Responding to inquiries and resolving issues
Disclosure of Information

Access to your Personal Information is restricted to authorized personnel within SmartCliff and select third-party service providers engaged to perform administrative tasks. While these third parties are expected to protect your data, SmartCliff cannot guarantee confidentiality beyond its control and is not liable for misuse by unaffiliated entities.

SmartCliff may share information with affiliated companies or NGOs, retaining ownership rights while sharing only what is necessary. In exceptional cases, SmartCliff reserves the right to disclose Personal Information without notice to comply with legal obligations, enforce policies, protect rights, or respond to emergencies.

Security

We employ reasonable and up-to-date security measures to protect your Personal Information. However, SmartCliff makes no express or implied warranties regarding the effectiveness of these measures.

Changes to this Policy

SmartCliff reserves the right to amend this Privacy Policy at any time. Changes become effective immediately upon being posted on the Site. Continued use of the Site indicates your acceptance of the modified policy.

Copyright Notice

All content on this Site—including text, graphics, logos, icons, images, audio clips, and software—is the property of SmartCliff or its content suppliers and is protected under Indian and international copyright laws. The compilation and arrangement of all content is also the exclusive property of SmartCliff.

You may use the Site’s content solely for purposes such as making inquiries, donations, or purchasing SmartCliff products. Any other use, including reproduction, distribution, or public display, is strictly prohibited without express written permission from SmartCliff.

All other trademarks and copyrights mentioned on this Site are the property of their respective owners.